Privacy Policy

Clare Yates Personal Training

Last updated: 2 November 2026

At Clare Yates Personal Training, I take your privacy seriously. This policy explains how I collect, use, store and protect your personal information when you visit my website, make an enquiry or train with me.

I handle personal information in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who I am

Clare Yates Personal Training provides one-to-one strength and conditioning coaching in Ramsgate, Kent.

I, Clare Yates, am the data controller responsible for the personal information collected and processed by my business.

Website: www.cy-pt.com

Email: clare@cy-pt.com

2. Information I collect

I may collect the following information:

  • Your name, email address and telephone number.

  • Information supplied through website enquiries and correspondence.

  • Training appointments and session history.

  • Relevant health information, including injuries, medical conditions and exercise history, provided through a paper physical activity readiness questionnaire (PAR-Q).

  • Personal training goals, preferences and progress information.

I only collect information reasonably necessary to provide and manage my services.

3. How I use your information

Your personal information is used to:

  • Respond to enquiries and arrange consultations.

  • Organise and manage personal training appointments.

  • Develop individually tailored training programmes.

  • Understand relevant health considerations and support safe participation in exercise.

  • Communicate with you about your training arrangements.

  • Meet applicable legal obligations.

Depending on the purpose, I process personal information on the basis of contractual necessity, legal obligations or legitimate interests.

Health information is classified as special category personal data. I rely on explicit consent to process health information provided through the PAR-Q, which is requested separately through the client's health questionnaire.

Clients may withdraw consent at any time by contacting me, although this may affect my ability to provide personal training safely.

4. How your information is stored

Completed paper PAR-Q forms and associated health records are stored securely at The Move Room in Ramsgate, with access restricted to authorised individuals.

Digital information, including contact details and correspondence, is protected using appropriate security measures.

I take reasonable steps to prevent unauthorised access, disclosure, loss or misuse of personal information.

5. Sharing your information

I do not sell your personal information or share it for third-party marketing.

Information may be processed by service providers supporting website hosting, communications and business administration.

Health information is treated confidentially and is not routinely disclosed to third parties. Information may be disclosed where legally required or otherwise permitted under applicable data protection law.

Where personal information is transferred outside the UK, applicable data protection safeguards will be followed.

6. How long I retain information

I keep personal information only for as long as necessary.

  • Client health and training records: Retained for a maximum of six months following the final personal training session, unless a legal requirement or an existing claim makes longer retention necessary.

  • Business transaction records: Retained where required by law.

  • General enquiries: Retained only for as long as necessary to respond and manage any resulting business relationship.

When personal information is no longer required, paper records are securely destroyed and digital records are deleted.

7. Your rights

Under UK data protection legislation, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of information where applicable.

  • Restrict or object to certain uses of your information.

  • Request transfer of your information where applicable.

  • Withdraw consent where processing relies on consent.

To exercise your rights or discuss how your information is handled, please email clare@cy-pt.com.

You also have the right to raise a concern with the Information Commissioner's Office (ICO) at www.ico.org.uk.

8. Website cookies

This website is hosted by Squarespace, which uses cookies and similar technologies to support website functionality and may collect information about how visitors use the site.

Where required by law, consent will be requested before optional cookies are used.

9. Changes to this policy

This policy may be updated to reflect changes in my business practices or legal requirements. The latest version will be available on this website.

For any questions about this policy, please contact clare@cy-pt.com.